Privacy and your inquiry.

Your inquiry

The form sends your name, email, business name if supplied, service choice, preferred reply language, message, and optional discovery source to the BTS business inbox through our hosting provider. We use these details to respond and discuss your project, not to subscribe you to marketing emails.

Spam protection stores hashed connection identifiers and submission times outside the public website. Inquiry text is not stored in that rate-limit record. Email services and hosting providers may also process technical logs. Ask us in your email conversation if you want your inquiry details removed; records needed for an active project or required retention may be kept.

Please leave out passwords, confidential records, and private client information.

Booking a call

Booking buttons open our scheduling page on HubSpot. HubSpot processes the contact details you enter and your selected appointment time to arrange the meeting. Booking details are available to BTS in HubSpot and the connected calendar. Google Meet is used for the call.

The scheduler is not embedded here; it loads when you follow a booking link. Review HubSpot’s privacy policy for its handling of information and cookies. Use the links in your booking confirmation to cancel or reschedule.

Links and service choices

Choosing a service or example can add a suggested message to the contact-page address. You can edit it before preparing a draft. Link addresses can appear in browser history, so avoid placing private information in a link.

Interactive examples

The customer portal and inquiry workflow are practice demos that run on the current page. Details you enter and drafts you edit are not sent to BTS or an AI provider, placed in a database, or saved in persistent browser storage. The file example uses a prepared sample; it does not upload a file from your device.

The workflow uses prepared scenarios and rules, not a live AI model. Approving a sample visit or reply changes the demo only; it does not book an appointment or send a message. Use sample information and reset the demo when finished. A client project's tools, access, and data handling are agreed separately.

Hosting and analytics

No external analytics or session-recording tools are active. Interactive examples do not use cookies or persistent storage.

The hosting provider may process connection information, including IP addresses, in technical logs.

Contact

Use the inquiry form to ask about information you have shared with us.